Identify the communication barriers below.
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Monday, 21 November 2011
Exam Tips: Communication Barriers
No matter how good and effective a communicator one maybe, yet the fact is that one does face certain barriers, from time to time, which forces them to work on becoming even more effective in their skills to communicate.Communication barriers are obstacles that prevent us from getting across our message effectively.
Click on the comments link below for more on communication barriers.
Click on the comments link below for more on communication barriers.
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Listening barriers:
ReplyDeleteInterrupting the speaker
Not maintaining eye contact with the speaker
Rushing the speaker to complete what he/she has to say
Making the speaker feel as though he/she is wasting the listener's time
Being distracted by something that is not part of the ongoing communication
Getting ahead of the speaker and completing his/her thoughts
Forgetting what is being discussed
Asking too many questions, for the sake of probing
Barriers while speaking:
ReplyDeleteUnclear messages
Lack of consistency in the communication process
Incomplete sentences
Not understanding the receiver
Not seeking clarifications while communicating
The linguistic differences
ReplyDeleteThis also leads to communication breakdown. Same word may mean different to different individuals. For example: consider a word “value”.
a.What is the value of this Laptop?
b.I value our relation?
c.What is the value of learning technical skills?
“Value” means different in different sentences. Communication breakdown occurs if there is wrong perception by the receiver.
Information Overload
ReplyDeleteManagers are surrounded with a pool of information. It is essential to control this information flow else the information is likely to be misinterpreted or forgotten or overlooked. As a result communication is less effective.
Distraction/Noise
ReplyDeleteCommunication is also affected a lot by noise to distractions. Physical distractions are also there such as, poor lightning, uncomfortable sitting, unhygienic room also affects communication in a meeting. Similarly use of loud speakers interferes with communication.
Emotions
ReplyDeleteEmotional state at a particular point of time also affects communication. If the receiver feels that communicator is angry he interprets that the information being sent is very bad. While he takes it differently if the communicator is happy and jovial (in that case the message is interpreted to be good and interesting).
Poor retention
ReplyDeleteHuman memory cannot function beyond a limit. One cant always retain what is being told specially if he is not interested or not attentive. This leads to communication breakdown.
Physiological barriers: may result from individuals' personal discomfort, caused, for example, by ill health, poor eye sight or hearing difficulties.
ReplyDeletePresentation of information
This is also important to aid understanding. Simply put, the communicator must consider the audience before making the presentation itself and in cases where it is not possible the presenter can at least try to simplify his/her vocabulary so that majority can understand.